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Empire provides round the clock service to respond to every need. One call (1-800-24-EMERG) puts you in touch with a trained person. (There is nothing more vexing than trying to leave a message on a machine in the middle of the night!) Via electronic pagers help is on the way to minimize down time. Solving problems has been a way of life for three generations at Empire Engineering.
Each customer is special
Every facility has individual needs and requirements.
That’s why Empire has designed three levels of service:
- Our full service contract provides preventative maintenance as well as complete coverage for all parts and labor for emergency service.
- Our preventative maintenance agreement keeps your system operating at maximum efficiency and dependability, helping to forestall breakdowns and interruptions of service.
- Our a la carte plan enables you to contact Empire for emergency service 24 hours a day whenever you need it. Pay only for the service and parts required.
- Empire Engineering offers a full range of heating and cooling services to meet all of your residential HVAC needs.
- Electric to Gas Conversions for Heating Systems
Our knowledgeable account managers and their sales teams are here to provide support by providing quotes, detailed submittal information, and efficient ordering practices.- Give us a call and let us help you create a winning advantage!
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Our specialty New system installations with a total satisfaction guarantee
We specialize in providing comfortable temperatures and safe, clean, healthy air for our commercial clients. Each new system installation is measured and proven to be 30 – 40% more efficient than the industry average. With an industry leading warranty and a 100% satisfaction guarantee on system installations, we take the risk so our clients do not have to.
All of Empire’s agreements are written in plain English. Empire offers a flexible billing option, quarterly of even monthly. You don’t have to pay your entire service contract a year in advance.